Privacy Policy

Effective Date: January 2025

Introduction

At OrbitFlare, we take your privacy seriously. This Privacy Policy explains how ORBIT BLOCKCHAIN TECHNOLOGIES LLC ("OrbitFlare," "we," "our," or "us") collects, uses, discloses, and safeguards your information when you visit our website orbitflare.com or use our blockchain infrastructure services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

1. Information We Collect

We collect several types of information from and about users of our Services:

1.1 Personal Information

Personal information is data that can be used to identify you individually. We may collect the following categories of personal information:

Identity Information: First name, last name, username or similar identifier
Contact Information: Email address, telephone number, physical address
Professional Information: Company name, job title, industry
Financial Information: Billing address, payment card details, transaction history
Technical Information: IP address, login credentials, browser type and version, time zone setting, operating system and platform
User Content: Information you provide when using our Services, such as feedback, comments, or support requests

1.2 Non-Personal Information

We may also collect information that does not directly identify you but relates to your use of our Services:

Usage Data: Information about how you interact with our Services, including pages visited, features used, and time spent on the platform
Device Information: Information about the devices you use to access our Services
Aggregated Data: Statistical or demographic data that does not directly reveal your identity

1.3 Blockchain-Specific Information

As a blockchain infrastructure provider, we may collect:

Wallet Addresses: Public blockchain addresses used to interact with our Services
Transaction Data: Information about transactions processed through our infrastructure
RPC Method Calls: Technical information about API calls made to our infrastructure
Node Performance Metrics: Data about the performance and reliability of our blockchain nodes

2. How We Collect Your Information

We collect information through various channels:

2.1 Direct Collection

Information you provide to us directly when you:

Create an account or register for our Services
Complete forms or surveys on our website
Subscribe to our newsletters or marketing communications
Contact our customer support
Participate in promotions, contests, or events we sponsor

2.2 Automated Collection

Information collected automatically through:

Cookies and similar tracking technologies
Server logs and analytics tools
API usage monitoring
Performance monitoring tools

2.3 Third-Party Sources

Information we may receive from third parties:

Business partners and service providers
Analytics providers
Payment processors
Public blockchain data

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Service Provision and Improvement

To provide, maintain, and improve our Services
To process transactions and manage your account
To monitor and analyze usage patterns and trends
To develop new products, services, and features
To provide technical support and respond to your requests

3.2 Communication

To communicate with you about your account or transactions
To send you technical notices, updates, security alerts, and administrative messages
To respond to your comments, questions, and customer service requests
To send you marketing communications (with your consent where required by law)

3.3 Security and Protection

To detect, prevent, and address technical issues, fraud, and illegal activities
To protect the rights, property, or safety of OrbitFlare, our users, or others
To enforce our Terms of Service and other legal rights

3.4 Legal and Compliance

To comply with applicable laws, regulations, and legal processes
To respond to lawful requests from public and government authorities
To enforce our policies and contractual obligations

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA) or United Kingdom, we process your personal information based on one or more of the following legal grounds:

Performance of Contract: Processing necessary to fulfill our contractual obligations to you
Legitimate Interests: Processing necessary for our legitimate business interests
Legal Obligation: Processing necessary to comply with our legal obligations
Consent: Processing based on your specific consent

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

5.1 Service Providers

We may share your information with trusted third-party service providers who perform services on our behalf, such as:

Cloud hosting and infrastructure providers
Payment processors
Analytics providers
Customer support services
Marketing and communication platforms

These service providers are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy.

5.2 Business Transfers

If OrbitFlare is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred or disclosed as part of that transaction.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests).

5.4 Protection of Rights

We may disclose your information when we believe in good faith that disclosure is necessary to:

Protect the rights, property, or safety of OrbitFlare, our users, or others
Detect, prevent, or address fraud, security, or technical issues
Comply with our Terms of Service

5.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5.6 Information We Do Not Share

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your trust is important to us, and we are committed to protecting your privacy.

6. Cookies and Tracking Technologies

6.1 What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help us recognize your device and remember certain information about your visit.

6.2 How We Use Cookies

We use cookies and similar technologies to:

Remember your preferences and settings
Understand how you interact with our Services
Enhance your user experience
Measure the effectiveness of our Services and marketing
Provide security features

6.3 Types of Cookies We Use

Essential Cookies: Required for the operation of our Services
Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze how users navigate our Services
Functionality Cookies: Enable us to personalize content for you
Targeting Cookies: Record your visit to our Services, the pages you visit, and the links you follow

6.4 Your Cookie Choices

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

Encryption of sensitive data in transit and at rest
Regular security assessments and penetration testing
Access controls and authentication mechanisms
Regular security training for our staff
Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

Account Information: Retained for the duration of your account plus seven years after account closure
Transaction Data: Retained for seven years to comply with financial regulations
RPC Method Call Data: Retained for up to 20 weeks for technical and debugging purposes
Marketing Preferences: Retained until you opt-out or request deletion

When we no longer need your personal information, we will securely delete or anonymize it.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

9.1 Access and Portability

The right to access your personal information
The right to receive a copy of your personal information in a structured, machine-readable format

9.2 Rectification and Erasure

The right to correct inaccurate or incomplete personal information
The right to request deletion of your personal information in certain circumstances

9.3 Restriction and Objection

The right to restrict processing of your personal information
The right to object to processing of your personal information

9.4 Consent Withdrawal

The right to withdraw consent at any time, where we rely on consent to process your personal information

9.5 Complaint

The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

10. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

11. International Data Transfers

OrbitFlare is based in the United States. If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our servers are located.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we ensure appropriate safeguards are in place to protect your information when transferred internationally, such as:

Standard Contractual Clauses approved by the European Commission
Binding Corporate Rules for transfers within our corporate group
Derogations for specific situations as permitted by law

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Effective Date."

We encourage you to review this Privacy Policy periodically. If we make material changes, we will notify you through a notice on our website or by sending an email to the address associated with your account.

13. Marketing Communications

We may send you marketing communications about our products and services if you have:

Requested information from us
Purchased goods or services from us
Provided us with your details when registering for a promotion
Opted in to receive marketing communications

You can opt out of receiving marketing communications from us at any time by:

Clicking the "unsubscribe" link in any marketing email
Contacting us using the information in the "Contact Us" section

14. Third-Party Links

Our Services may contain links to third-party websites, products, or services. These third parties have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Services and welcome any feedback about these sites.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

ORBIT BLOCKCHAIN TECHNOLOGIES LLC
131 Continental Dr, Suite 305
Newark, DE 19713
Email: legal@orbitflare.com

For data protection inquiries specifically, please email: dpo@orbitflare.com

Last Updated: January 2025