Refund Policy

Last Updated: July 16, 2026

This Refund Policy summarises and forms part of our Terms and Conditions (see in particular Sections 5 and 8). If anything in this page conflicts with the Terms and Conditions, the Terms and Conditions prevail.

1. Advance Payment

All OrbitFlare services are paid in advance for the billing period you select (monthly, quarterly, semi-annual, or annual). By purchasing, you agree to pay all charges at the prices in effect at the time of purchase.

2. When You Are Entitled to a Refund

Unless expressly stated otherwise in writing, you are entitled to a refund only if we provide you with a service that materially fails to meet the specifications described at the time of purchase.

In that case, your exclusive remedy is to contact our customer support team and request a refund. We reserve the right to determine, in our sole discretion, whether a refund is appropriate in any particular case.

3. What Is Not Refundable

  • Fees paid for unused service time are non-refundable unless otherwise required by law, including when you cancel a service or terminate your account before the end of a billing period.
  • Renewal charges for a billing period that has already started.
  • Charges resulting from your failure to cancel a service before its renewal date.

4. How to Request a Refund

  1. Contact our support team via the dashboard, contact page, or email support@orbitflare.com.
  2. Include your account email, the invoice reference, and a description of how the service materially failed to meet its described specification.
  3. We will review your request and respond with a determination. Approved refunds are returned to your original payment method or, where that is not possible (for example, some cryptocurrency payments), as account credit.

5. Cancellations

You may cancel a service at any time from your dashboard or by contacting support. Cancellation stops future renewal charges; it does not entitle you to a refund of the current billing period except as described in Section 2.

6. Failed Payments

Failed renewal payments may result in service suspension or termination as described in the Terms and Conditions.

7. Statutory Rights

Nothing in this policy limits any rights you have under applicable consumer protection law that cannot be excluded or limited by agreement.

8. Contact

Questions about this policy: support@orbitflare.com.

Last updated: July 16, 2026